Support
Frequently Asked
Questions
Find answers to common questions about CleanMyBed, our process, and how we operate globally. Local details such as pricing, booking, and timing may vary by country.
What We Do
What is CleanMyBed™?
CleanMyBed is a global mattress hygiene standard delivered through trained local operators using a consistent, medical-grade process. The service focuses on improving sleep environments by reducing allergens and contaminants commonly found in mattresses and pillows.
How is CleanMyBed different from traditional mattress cleaning?
CleanMyBed uses a dry, chemical-free process designed specifically for mattress hygiene, rather than general surface cleaning. The service follows defined protocols and quality standards to ensure consistency and repeatability across regions.
What does "medical-grade" mean in this context?
"Medical-grade" refers to the use of professional equipment, controlled processes, and verified operating standards designed to meet high hygiene and safety expectations. It does not imply medical treatment or diagnosis.
How It Works
Is the CleanMyBed process dry?
Yes. The process is completely dry and does not involve steam or added moisture, allowing mattresses to be used immediately after the service.
Are any chemicals used?
No. CleanMyBed uses a chemical-free process, making it suitable for sensitive environments and allergy-conscious households.
What does the service involve?
The service involves professional extraction of fine debris and allergens using certified equipment, followed by a controlled sanitising step delivered according to CleanMyBed operating standards.
How long does a typical service take?
Service time varies depending on the items treated, but most appointments are completed within approximately 30–60 minutes.
How often should mattresses be sanitised?
In most cases, mattress sanitising is recommended every 4–6 months, depending on usage, environment, and individual sensitivity.
Safe for Everyone
Is the service safe for children and pets?
Yes. The dry, chemical-free process is designed to be safe for households with children and pets when used as intended.
Is CleanMyBed suitable for allergy sufferers?
Yes. The service is commonly used by individuals seeking to reduce allergen exposure associated with dust mites and fine particulate matter in mattresses.
Can the service be used in sensitive environments?
Yes. CleanMyBed is suitable for use in homes, hospitality settings, and other environments where hygiene and safety are important.
For Households
Who is the service designed for?
CleanMyBed is designed for consumers who want to improve mattress hygiene and sleep quality, as well as for businesses that manage beds at scale.
What items can be treated?
Mattresses and pillows are the primary focus. Availability of additional items may vary by country or operator.
What results should I expect?
Customers typically report a cleaner sleep environment, reduced allergen concerns, and improved peace of mind regarding mattress hygiene.
For Properties
Is CleanMyBed suitable for hotels and accommodation providers?
Yes. CleanMyBed is used by hospitality operators seeking consistent mattress hygiene standards and improved guest confidence.
What standards or assurance does the service provide?
The service is delivered according to defined operating protocols and quality controls, supported by training, equipment certification, and process verification.
What is Peace of Sleep?
Peace of Sleep is a dedicated hospitality brand built on the CleanMyBed operating system, offering assurance-focused mattress hygiene solutions for accommodation providers.
Where We Operate
Where is CleanMyBed currently available?
CleanMyBed operates in selected countries and regions. Availability varies by location.
What if CleanMyBed is not available in my country?
You can register interest to be notified when the service launches in your region or explore business and partnership opportunities.
How can I bring CleanMyBed to my region?
CleanMyBed expands through licensed partners. Information about licensing and partnership opportunities is available on the Opportunities section of the site.
Still Have Questions?
Can't find what you're looking for? Get in touch or explore more.