Operating System

A certificate that means something —
because there's a chain underneath it.

Every Peace of Sleep certificate visible to a guest is the surface of a verifiable trust chain. Service logs, accredited operators, audited equipment, and a recertification cycle that's enforced — not assumed. This is what makes the certificate credible.

The guest surface

Scan, and it tells you the truth.

When a guest scans the QR on the certificate displayed in their room, they don't see marketing. They see a live verification page — the property's certification level, when it was certified, when it's valid until, and the audit trail underneath.

The printed certificate

Signed, dated, displayed in the room. Every certified property gets one, customised to their tier and brand. Accent colour, body font, and GM signature all under the property's control.

The QR code

Unique per property. Points at the property's live verification page. Anyone can scan it. No app needed.

The verify page

Public. Shows current standing, recertification date, and the full service audit trail. Lapses automatically if the property's standing isn't current.

Live example

Open the live verification page for House Harrod, our demo property. Every field on it reads live from the operating system.

Open verify page
Recertification

A real standard doesn't live forever. It's renewed.

A property that earns Peace of Sleep certification once and then displays it for years would be telling guests something untrue. We don't let that happen.

Published cadence

Every certified property commits to a recertification schedule when they join. The cycle is tied to their tier.

Valid-until date

Printed on every certificate. Shown on the verify page. Anyone can read it.

Automatic lapsing

If the work isn't done by the published date, the verify page reflects it. We don't have to manually revoke anything.

No "claim" mechanism

A property can't say they're certified when they're not. The system shows the truth.

The auditable trail

Every certificate is backed by a chain of clinical service logs.

Each recertification is the consequence of recorded service work. Not a marketing assertion — a stack of signed-off service entries, each tied to a specific operator, on specific equipment, on a specific date.

What's on every service log:

  • Date, property, room-by-room bed breakdown
  • Accredited operator who performed the work plus their team
  • Equipment used, by serial number — both extraction (HEPA) and sanitisation (UVC) units
  • Step-by-step protocol checklist — pre-service inspection, extraction yield, UVC dwell time, post-service verification
  • Operator signature plus customer-side countersignature
  • Independent verification and authorisation sign-off
  • AFSA endorsement where applicable

Live example

Read a real audit trail. The most recent service at House Harrod — full clinical record, equipment serials, every signature.

Open clinical certificate
Programme tiers

Different rooms, different standards.

Properties join one of three tiers depending on their service rhythm and audit depth. Higher tiers mean more frequent service, deeper protocol, and stronger guarantees.

Assured

Foundation tier

Quarterly service across every guest bed. Annual recertification. Public verify page and clinical audit trail. Appropriate for properties beginning a deliberate sleep-hygiene programme.

Signature

Top tier

Highest service frequency. The most complete audit chain, including AFSA endorsement where available. Appropriate for premium and luxury properties where sleep is positioned as part of the experience.

Operator certification

Every service is delivered by someone who's earned the credential.

The Peace of Sleep property certification is only as credible as the people doing the work. CleanMyBed operators aren't general cleaners — they're trained, assessed, and certified specifically for this protocol, on this equipment.

Certified Operator

Completed the training programme, passed practical assessment, equipment-certified, background-verified. Authorised to deliver Peace of Sleep services.

Certified Trainer

Experienced operators authorised to train and assess new operators in their region. Responsible for maintaining standards locally.

Certified Auditor

Quality assurance specialists who verify compliance and audit operations across the network.

Audited equipment

Every unit registered. Every serial on every certificate.

The protocol depends on specific equipment — medical-grade HEPA filtration for extraction, UVC sanitisation light units for surface treatment. We don't run on generic kit. Every unit is registered, maintained on a schedule, and its serial number prints on every certificate it's used for.

HEPA filtration unit

The same filtration grade used in hospital settings. Captures particles down to microscopic sizes — the level at which dust mite waste and biological debris physically separate from the mattress. Generic vacuums don't do this.

UVC sanitisation unit

Narrow-band ultraviolet that disrupts microbial cellular structure. Applied in a timed pattern at the right working distance. Same principle used to sanitise medical environments.

The engine

Two brands. One operating system.

Behind every Peace of Sleep certificate, every CleanMyBed service, every operator credential, and every audit trail is a single platform — Sentinel. It's not marketing infrastructure; it's the operational core that makes the trust chain enforceable. Every entry above lives in Sentinel. Every claim above is something Sentinel proves.

"If we stopped doing the work, the certificate would lapse — automatically. That's what 'it's a standard, not a badge' means in practice."

FAQ

Frequently asked questions

How does Peace of Sleep certification work?

A property applies, is vetted, and signs up for a defined service cadence. Their mattresses are serviced by accredited CleanMyBed operators on the published schedule. Each service is logged, signed off, and added to the property's audit trail. The certification is reissued with each completed cycle and lapses automatically if the work isn't done.

What does the QR on the certificate actually show?

The property's current standing — certification level, certified-since date, valid-until date, and a chronological list of every clinical service that's been carried out. Each entry drills down to the full service certificate with operator, equipment serials, and signatures.

What happens if a property stops keeping up with the service cadence?

The verify page reflects it. Certifications carry a published valid-until date. When that date passes without a recertification service, the public page automatically reflects the lapse — no manual revocation needed. A property can't display a certificate longer than the work supports.

Can a guest verify before booking?

Yes. Every certified property has a public verification URL listed in their directory entry. Anyone can open it. The page shows the same information the in-room QR opens — certification status, recertification date, full audit trail.

How does an operator become certified?

Through the CleanMyBed training programme — theory, equipment mastery, service delivery, and business operations modules — followed by a practical assessment. Once accredited they're issued a certification number that appears on every service certificate they sign. The training page covers it in detail.

Is certification recognised internationally?

Peace of Sleep is a single global programme with one network and one operating system behind it. Certified properties carry the same standard whether they're in South Africa, Denmark, or — as new country licensees come online — the United Kingdom, Switzerland, and beyond. Operator certifications are valid within the network globally but tied to a specific territory.

What if a guest disputes whether the room has been serviced?

Scan the QR on the in-room certificate. The audit trail shows when each room was last serviced, by which operator, with which equipment. The chain is verifiable, not assertive. If a property's recent services don't include the room in question — that's evidence, on a public page.

For prospective licensees

A country licence runs this entire chain — from your first property's first service.

Every country licensee inherits Sentinel, the operator certification programme, the equipment register, the training academy, the Peace of Sleep brand, and the audit-enforced certificate chain. Nothing is theoretical. Everything is built and operating.

View the licensing prospectus