Company

Standards that define the system.

CleanMyBed operates under defined standards and governance frameworks that ensure consistency, quality, and accountability across all markets.

Why Standards Matter

Without standards, service quality varies. With standards, every customer receives the same level of care, regardless of where the service is delivered or who delivers it.

Consistency

The same protocols and quality benchmarks apply across all territories and operators.

Trust

Customers and partners can rely on verified, documented service delivery.

Scalability

Standards enable growth without compromising quality as the network expands.

Our Standards

CleanMyBed standards cover every aspect of service delivery, from equipment specifications to operator conduct.

Service Protocols

Defined procedures for every service type, including preparation, execution, documentation, and follow-up. No variation, no shortcuts.

Equipment Standards

Approved equipment specifications ensuring consistent performance. Regular maintenance and calibration requirements.

Operator Competency

Training requirements, assessment criteria, and ongoing accreditation standards for all operators in the network.

Quality Benchmarks

Measurable quality standards with defined thresholds. Performance below benchmarks triggers review and remediation.

Governance Framework

Standards without enforcement are meaningless. Our governance framework ensures standards are maintained across the network.

Central Oversight

CleanMyBed maintains central oversight of all licensed territories, with defined reporting requirements and performance monitoring.

Compliance Monitoring

The Sentinel platform tracks compliance across all operations, flagging deviations for review and action.

Audits & Reviews

Regular audits of operators and licensees ensure ongoing compliance with standards and identify improvement opportunities.

Remediation Processes

Defined processes for addressing non-compliance, from coaching and retraining to suspension of accreditation where necessary.

Certification

Certification provides external verification that standards are being met. It creates accountability and builds trust with customers and partners.

Operator Certification

Operators must complete accredited training and pass assessments before delivering services. Certification is renewed periodically based on continued compliance and competency.

Peace of Sleep Certification

Hospitality properties that maintain verified hygiene standards receive Peace of Sleep certification — a trust mark displayed to guests as evidence of commitment to sleep hygiene.

Continuous Improvement

Standards are not static. We continuously refine our protocols based on research, technology developments, and operational learning.

Research

Ongoing research into hygiene science and technology informs protocol updates.

Feedback Loops

Operator and customer feedback is systematically collected and analysed.

Protocol Updates

Standards are updated through a controlled process with network-wide rollout.

Questions?

For enquiries about our standards and governance, please contact us.