Operating System
Skills that set you apart.
CleanMyBed training transforms enthusiastic individuals into accredited professionals. Comprehensive, practical, and designed to build confidence from day one.
Become an OperatorMore Than Just Technique
Anyone can push a machine. CleanMyBed™ operators understand the science, master the technique, and deliver results that guests notice and properties rely on.
Consistent Quality
Standardised training ensures every operator delivers the same high-quality service, everywhere in the network.
Safety First
Operators learn proper equipment handling, safety protocols, and professional conduct from the start.
Credibility
Certified operators can demonstrate their qualifications to properties and guests with verified credentials.
Four Core Modules
A structured programme that takes you from newcomer to certified operator.
Foundation Knowledge
Understanding mattress hygiene science, dust mites, allergens, and why professional sanitisation matters.
- Sleep hygiene fundamentals
- Dust mite biology and allergens
- Health impacts of poor mattress hygiene
- The CleanMyBed difference
Equipment Mastery
Hands-on training with CleanMyBed equipment: setup, operation, maintenance, and troubleshooting.
- Equipment components and function
- Proper setup and calibration
- Treatment techniques
- Maintenance and care
Service Delivery
Professional conduct, customer interaction, and the complete treatment workflow from booking to completion.
- Customer communication
- Site preparation and access
- Treatment workflow
- Documentation and certificates
Business Operations
Using Sentinel, managing bookings, handling payments, and running your operation efficiently.
- Sentinel platform training
- Booking management
- Payment processing
- Reporting and compliance
Flexible Training Formats
Flexible training formats designed to fit your schedule and learning style.
Online Learning
Self-paced modules cover theory, science, and business operations. Learn anywhere, anytime, with video lessons, quizzes, and downloadable resources.
- Video-based lessons
- Progress tracking
- Knowledge assessments
- Accessible on any device
Practical Workshop
Hands-on sessions with real equipment and experienced trainers. Practice techniques, get feedback, and build confidence before your first job.
- Equipment hands-on
- Supervised practice
- Real-time feedback
- Competency assessment
Ongoing Development
Training doesn't stop at certification. CleanMyBed operators continue learning and improving.
Refresher Training
Annual refresher courses keep skills sharp and ensure operators stay current with best practices.
New Equipment
When equipment is upgraded or new models are introduced, operators receive updated training.
Advanced Skills
Optional advanced modules for operators who want to expand their capabilities and service offerings.
Peer Learning
Connect with other operators in the network to share experiences, tips, and best practices.
Performance Coaching
Feedback from customer reviews and operational data helps identify areas for improvement.
Certification Renewal
Certifications are renewed annually, ensuring operators maintain their skills and knowledge.
Ready to Start Your Training?
Join the CleanMyBed network and receive comprehensive training to launch your mattress hygiene business.
Become an OperatorFrequently Asked Questions
How long does training take?
The complete training programme typically takes 2-3 days, including online modules and practical workshop. Online learning can be completed at your own pace before attending the hands-on session.
Do I need prior experience?
No prior experience in mattress cleaning or hygiene services is required. Our training is designed to take complete beginners through to certified professionals. A customer service mindset and willingness to learn are what matter most.
Where are training workshops held?
Practical workshops are held at regional training centres or can be arranged at licensee locations. Contact us for upcoming training dates and locations in your area.
What if I fail the assessment?
Trainees who don't pass on their first attempt receive additional coaching and can retake assessments. Our goal is to ensure every operator is confident and competent before they start serving customers.
Is training included in the operator package?
Yes. Initial training is included when you join as a CleanMyBed operator. Ongoing refresher training and new equipment training are also provided as part of your ongoing relationship with the network.