Operating System

Credentials that mean something.

CleanMyBed certification isn't just a badge — it's verified proof of training, competence, and ongoing commitment to professional standards.

Get Certified

What Certification Means

A CleanMyBed™ certification confirms that an operator has completed training, demonstrated competence, and is authorised to deliver services under the CleanMyBed™ standard.

Verified Training

Completed the full CleanMyBed training programme including theory, practical skills, and assessments.

Proven Competence

Passed practical assessments demonstrating ability to deliver treatments to CleanMyBed standards.

Active Standing

Maintains current certification through ongoing compliance, refresher training, and good standing.

Certification Levels

Different certifications for different roles in the CleanMyBed network.

Certified Operator

The foundation certification for all CleanMyBed service providers. Authorised to perform mattress sanitisation treatments for consumers and businesses.

Complete operator training programme
Pass practical assessment
Background verification
Equipment certification

Certified Trainer

Experienced operators who are authorised to train and assess new operators. Responsible for maintaining training standards in their region.

Minimum 12 months as Certified Operator
Trainer development programme
Assessment and facilitation skills
Regional training responsibilities

Certified Auditor

Quality assurance specialists who verify compliance, audit operations, and ensure standards are maintained across the network.

Extensive operational experience
Auditor certification programme
Quality management training
Network-wide audit authority

Verify Any Operator

Certifications are only valuable if they can be verified. Every CleanMyBed operator's credentials can be checked in real-time.

QR Code Verification

Every certified operator has a unique QR code. Scan it to instantly verify their certification status, training completion, and current standing.

Online Lookup

Use our online verification portal to check any operator by name or ID number. Results show certification level, valid dates, and any restrictions.

For Properties: Request operator verification before allowing service. Legitimate operators will have credentials ready and welcome verification.

Maintaining Certification

Certification isn't permanent. Operators must maintain their credentials through ongoing requirements.

Annual Renewal

Certifications are valid for 12 months and must be renewed annually with updated documentation.

Refresher Training

Complete refresher modules each year to stay current with techniques, equipment, and standards.

Compliance Record

Maintain good standing with no unresolved complaints, safety violations, or quality issues.

Equipment Standards

Use only certified equipment that's properly maintained and registered in Sentinel.

Insurance Current

Maintain required insurance coverage as specified for your territory and service level.

Active Status

Complete minimum service activity to demonstrate ongoing competence and engagement.

Certification Integrity

Standards are only meaningful if they're enforced. CleanMyBed takes certification seriously.

Suspension

Certifications may be suspended for non-compliance, expired requirements, or pending investigation. Suspended operators cannot perform services until the issue is resolved.

Revocation

Serious violations, fraud, or repeated non-compliance may result in permanent revocation. Revoked operators are removed from the network and cannot be recertified.

Ready to Earn Your Certification?

Join the CleanMyBed network and become a certified professional mattress hygiene operator.

Become an Operator

Frequently Asked Questions

How long does it take to get certified?

Most operators complete certification within 1-2 weeks, including online learning and practical assessment. The timeline depends on training availability and how quickly you complete the online modules.

Is certification recognised internationally?

CleanMyBed certification is valid within the CleanMyBed network globally. However, operators are certified for specific territories. Working in a different country may require additional localisation training.

What happens if my certification expires?

Expired certifications can typically be renewed within a grace period by completing outstanding requirements. After the grace period, you may need to complete portions of the training again before recertification.

Can customers verify my certification?

Yes. Customers and properties can verify any operator's certification using the QR code on your credentials or through our online verification portal. We encourage verification as it builds trust.

What if I disagree with a suspension?

Operators can appeal suspension decisions through the formal review process. Appeals are reviewed by an independent panel and decisions are typically made within 14 days.