Terms of Service
Last updated: January 2025
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the CleanMyBed website and services. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Services Description
CleanMyBed provides professional mattress sanitisation services through a network of licensed operators and partners. Services are delivered locally by authorised CleanMyBed licensees and operators in accordance with our standards and protocols.
Service availability, pricing, and specific terms may vary by location. Please contact your local CleanMyBed service provider for details specific to your area.
3. User Accounts
Some features of our services may require you to create an account. You are responsible for:
- Providing accurate and complete information during registration
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised use
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.
4. Bookings and Payments
4.1 Booking Services
When you book a CleanMyBed service, you are entering into an agreement with the local licensed operator providing the service. Booking terms, cancellation policies, and payment processing are managed by your local service provider.
4.2 Pricing
Service prices are set by local operators and may vary by location. All prices are displayed in local currency and are subject to applicable taxes. Prices may change without notice.
4.3 Payment Processing
Payments are processed securely through third-party payment providers. By making a payment, you agree to the terms and conditions of the relevant payment processor.
5. Intellectual Property
All content on the CleanMyBed website, including but not limited to text, graphics, logos, images, and software, is the property of CleanMyBed or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. The CleanMyBed name, logo, and related marks are trademarks of CleanMyBed and may not be used without permission.
6. Prohibited Conduct
You agree not to:
- Use our services for any unlawful purpose
- Interfere with or disrupt the operation of our services
- Attempt to gain unauthorised access to our systems
- Transmit any malicious code or harmful content
- Impersonate any person or entity
- Collect or harvest user data without authorisation
- Use our services in any manner that could damage our reputation
7. Limitation of Liability
To the maximum extent permitted by law, CleanMyBed and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the relevant service, or one hundred dollars (USD $100), whichever is greater.
8. Indemnification
You agree to indemnify and hold harmless CleanMyBed and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.
9. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.
10. Service Availability
We strive to maintain continuous availability of our services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our services at any time without notice or liability.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which your local CleanMyBed service provider operates. Any disputes arising from these Terms shall be resolved in the courts of that jurisdiction.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: info@cleanmybed.com
- Website: cleanmybed.com/contact